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For project and general enquiries, we aim to respond within 4 business hours. Technical support requests flagged as critical are escalated to on-call engineers and typically receive a response within 15 minutes. Training enquiries are answered within 1 business day.

Yes — our Training delivers online programmes globally. For project work, we've deployed systems in 14 countries across Africa and can mobilise engineering teams for site work in most locations within 72 hours. Remote SCADA commissioning and support has no geographic restriction.

We don't have a fixed minimum. We evaluate every enquiry on merit and fit. That said, our most common project engagements range from $50K feasibility studies to multi-million dollar full-plant automation programmes. If you're unsure whether your project is a fit, just ask — we'll be honest with you.

Yes. Our initial 45-minute discovery call is always free and without obligation. We use it to understand your challenge, ask technical questions, and determine whether Voltex is genuinely the right fit for your project. There's no sales pitch — just an engineering conversation.

Absolutely. Legacy system integration and retrofitting is one of our core services. We work across all major PLC brands (Siemens, Rockwell, Schneider, Mitsubishi, Omron) and can integrate older equipment through protocol converters, edge gateways, or full migration plans depending on your needs.

Corporate bookings can be run on our Accra campus, remotely, or at your facility. We customise the curriculum to your equipment and use-cases, and can certify groups of any size. Contact the Training team directly or use the Training tab in the form above for a tailored proposal.